| "I just left from the Harley dealership and I might not | | | | When you enter the dealership, tell the sales rep that |
| go back! They wouldn't negotiate with me at all. It | | | | approaches you that you are going to the parts |
| was like they just didn't care". For all the Harley sales | | | | counter, or service department or motorclothes. Visit |
| reps out there, I apologize on their behalf. You see, I | | | | those departments and strike up a conversation with |
| used to be one and I understand their coarse | | | | the department's staff. Begin your own personal |
| attitudes. That's why I've written an e-book called | | | | survey. Ask them which of the sales reps are their |
| "How to buy a Harley". Harley sales reps are taught | | | | favorite and why. Find out which rep is the most |
| that Harleys represent a dream purchase; something | | | | humble and really cares about their customers. If that |
| to be 'acquired' or 'cherished' like a '57 Chevy or a | | | | person is off that day, get their business card and |
| Rolex® watch. Unfortunately, they haven't all | | | | call him/her the next day. |
| been taught humility and let's face it, some sales | | | | A good sales rep is going to spend time with you, no |
| people have no people skills. They sometimes forget | | | | matter how many visits it takes. They are going to |
| their bikes can cost more than cars and really are a | | | | let you sit on as many bikes as it takes until you find |
| luxury. They sometimes forget that you don't have | | | | the one that fits you. A good rep will support the |
| to buy from their dealership. They sometimes forget | | | | bike in the upright position while you straddle it. Are |
| that people have emotions and can get turned off | | | | your shoulders comfortable and relaxed while sitting |
| from buying a Harley all together and will purchase | | | | on the bike? Are your feet more comfortable in the |
| another brand. | | | | forward, straight down or floor board position? Does |
| So how do you find a Harley sales rep that is going | | | | the bike feel too heavy? Do you like the color? If |
| to treat you with the respect you deserve? There | | | | you need to learn to ride, has the rep told you about |
| are several ways to find a good sales rep and to do | | | | the Rider's Edge or state funded motorcycle training |
| so you don't even have to speak to them, not in the | | | | programs? Don't forget to ask questions about |
| beginning.o Talk to friends or fellow bikers and ask | | | | special financing programs, special maintenance or |
| where and from whom they purchased their bike.o | | | | motorclothes or accessories programs. You're going |
| Read the testimonials at the dealership's website to | | | | to need a good helmet and jacket too (try to work |
| see what others had to say about their sales rep.o | | | | that in your deal). |